Questions for Your HVAC Contractor

January 24th, 2018

Your heating and cooling system is more than a couple of boxes, it is part of your home. Your home is like your body, it has many systems that must work together to be efficient, healthy and comfortable.

Before calling a contractor, you should contact the Better Business Bureau and the Registrar of Contractors to check on their work record.

Better Business Bureau of Southern Arizona:  Phone: (520) 888-6161

Arizona Registrar of Contractors:  Phone: (602) 542-1525


  1. How long have you been in business? A minimum of 5 years is recommended. Also ask if they have a business address.
  2. Will you test and measure my home? Some tests are required for the permit. Testing will help determine if you have problems with your duct system and help properly size the new A/C system.
  3. Do you take a permit? It is ultimately the responsibility of the homeowner to make sure a permit is taken. Under the new codes, the home must be tested for duct leakage and home air leakage and a Manual J load calculation must be done for the proper sizing. If no permit is taken it could cost the homeowner $500,000 or more to have the tests done and get the permit in the future. Having the contractor get the permit at the time of the job will cost you less.
  4. Ask if rebate programs are available from manufacturers and utility companies. Most manufacturers have programs in the spring and fall of the year. Tucson Electric Power has a rebate program for upgrading your air conditioner.
  5. Ask for options. Don’t let the contractor price just one unit. You should compare the cost and benefits of 2-3 different efficiencies.
  6. Ask what are the advantages and disadvantages of different types of equipment. Not every system will meet the needs of every homeowner.
  7. Ask what other work could be done to improve the health, comfort and efficiency of your home.
  8. What are the warranties of the new equipment?
  9. Do you include a maintenance program? Annual maintenance will keep the system operating efficiently and lower your utility bills.


TIP: A good contractor should ask a lot of questions to determine what your needs are. Such as: What are your present utility bills? Have you made any changes to the home? How long do you plan on living in your home? Do all the rooms heat and cool evenly?

To learn more or to schedule an appointment, contact the experts at Russett Southwest. We help Tucson homeowners handle all of their heating and cooling needs and can answer any questions you may have on heating and cooling efficiency.  Contact us at (520) 629-9676 or to get started.

A Resolution for the New Year-Maintenance!

January 16th, 2018

Routine inspection and service is a vital necessity for maintaining and extending the life of your heating and air conditioning system. A well-maintained system can provide faithful heating and cooling for years before equipment replacement is needed. Why risk losing such an important part of your home earlier than necessary? So this year, why not resolve to maintain your heating and cooling system? Here are a few maintenance tips:


Filter Maintenance

Check the air filter for your heating and air conditioning system each month and replace your filter when necessary, or clean it if you have the washable type. Most air filters are designed to protect your heating and air conditioning system; and a dirty filter will cause excessive wear on your furnace, air conditioner or heat pump. Keeping your air filter clean will help extend your system’s longevity and help your system perform at its peak efficiency. We know that servicing your filter can be difficult, so schedule a filter service with us and we’ll take care of it for you.


Regular Maintenance

Keeping the equipment in your home operating at peak performance is important, and has been proven to prolong the efficiency and life span of your system(s). Russett Southwest offers a variety of maintenance agreements to help you make that happen including our Peak Performance Service. 

The benefits of this program include a twice-yearly inspection of the equipment in your home, typically in the spring and fall, to ensure your home is ready for the summer and winter seasons. Our warranty package provides complete mechanical coverage and offers coverage on all parts and labor for the life of the contract (restrictions apply, existing customers only). Our courtesy priority scheduling allows you to relax and let us call you when it’s time for your service visit.


By performing routine maintenance your benefits may include:

·        Extended Equipment Life

·        Priority Customer Status

·        Priority Service Status

·        Improved Capacity

·        Transferable Agreements

·        Fewer Repairs

·        Lower Utility Bills

·        Inflation Protection

·        Discounted Remodels/Upgrade



To learn more or to schedule an appointment, contact the experts at Russett Southwest. We help Tucson homeowners handle all of their heating and cooling needs! Contact us at (520) 629-9676 or to get started.


Signs Your Furnace Needs Attention

December 28th, 2017

The average furnace lifespan is about 15 years. Keeping your furnace properly maintained is vital to performance and longevity. Watch and listen for signs your heater might need a tune up, so you can spot trouble before it shortens the life of your furnace. Here are 9 signs that your furnace needs your attention:

#1: It’s been more than a year since your furnace was checked by an HVAC professional.

To maximize the performance of your furnace it’s important to have it checked annually by a trained HVAC expert. This allows you to catch small issues before they become big problems and extends the life of your system.

#2: You notice water pooling around the furnace

This is generally caused by a clogged condensate line, a problem best left to professionals because it requires a mix of HVAC and plumbing expertise to fix.

#3: You smell gas leaking

If you smell gas from your furnace, shut it down immediately. . Next, open up your furnace, find the gas supply valve, and turn it off. No not light matches or turn on any lights in your home—and call a local HVAC technician as soon as possible.

#4: Things that go bump in the night

If you hear strange noises it may be an indicator that your furnace is in need of repair.

#5: Weak airflow

Weak airflow could be caused by minor issues with fans to more significant issues with belts and motors.

#6: The furnace blows cold air

The most common causes for this are issues with the thermocouple or pilot light, both of which are complex components that need specialized expertise to evaluate.

#7: Thermostat trouble

If you find yourself turning the thermostat up higher and higher to warm the house, it’s a sign that your furnace needs your attention and may be in need of repair.

#8: High utility bills

Another indicator that something is amiss with your furnace is a dramatic increase in your utility bills that doesn’t coincide with use.

#9: Frequent or constant cycling

If you hear your furnace kicking on and off repeatedly, this likely indicates that it’s over cycling, which means it’s running more often than it should be. That’s a problem that may be caused by a clogged filter, improper air circulation, or complications with the thermostat.

The best thing to do to address these issues and avoid further problems is to keep to a regular maintenance schedule. Preventative check-ups are a great way to lessen the odds of experiencing these troubles in the first place.

Russett Southwest offers a Peak Performance Service just for this reason. Give us a call at (520) 629-9676 or visit us at to learn more.

Keep Your Costs Down This Winter

December 18th, 2017

Winter is in full swing in the Old Pueblo. Here are a few tips on keeping your home comfortable and your energy costs down.

Adjust your thermostat

According to the Department of Energy, you can easily save energy in the winter by setting the thermostat to 68°F while you’re awake and setting it lower while you’re asleep or away from home. By making this adjustment, you can save 5% to 15% a year on your heating.

Take care of the filters

Replace or clean furnace filters as recommended. Dirty filters restrict airflow and increase energy use. Consider a tune up for your system.  Keeping your furnace clean, lubricated and properly adjusted will reduce energy use, saving up to 5% of heating costs.

Seal the leaks

Caulk leaks around windows and doors. Look for places where you have pipes, vents or electrical conduits that go through the wall, ceiling or floor. Check the bathroom, underneath the kitchen sink, pipes inside a closet, etc. If you find a gap at the point where the pipe or vents goes through the wall, seal it up.

To learn more or to schedule an appointment, contact the experts at Russett Southwest. We help Tucson homeowners handle all of their heating and cooling needs! Contact us at (520) 629-9676 or to get started.


Thankful for You!

November 22nd, 2017

We love this time of year, friends, family and the holidays. Our hearts are full with gratitude. This year we’re most thankful for you, our customers.

Since 1947 we have operated with the simple philosophy of doing right by our customers. What makes us unique is our unwavering commitment to service and integrity. After 70 years in the business we’ve maintained our values and have provided heating and air conditioning services to a community we love.

So this year, we thank you, our valued customers for choosing Russett Southwest for your heating and air conditioning needs. Thank you for trusting us with the comfort of your home and your family. This Thanksgiving we are thinking of you and yours while enjoying our turkey and cranberry.

We are fortunate to have such amazing customers and to operate in an amazing place like Tucson. Thank you and Happy Thanksgiving! Our best from our family to yours.

Remember that we are here to help with all of your heating and cooling needs. From changing air filters Ton learn more or to schedule an appointment contact the experts at Russett Southwest at (520) 629-9676 or