5 Questions to Ask Before Hiring a Contractor

January 25th, 2017


Your heating and air conditioning systems are vital to the comfort of your home. So when you need a repair or replacement on your equipment, hiring an expert with integrity ensures you get exactly what you need at a fair price and good service.  Here are the top 5 questions that all home owners should pose before making a decision on hiring an HVAC contractor.


  1. How long have you been in business? The longevity of a company, especially a HVAC company, is an indicator of the business practices, expertise, service level and integrity of the company.
  2. Does the business meet state certification and licensing requirements?
  3. What kind of training and/or certifications do the technicians have? Technicians need to have a competent understanding of how things like electrical wiring, refrigerant, combustion systems, and airflow through heating ducts all work together to add heating or cooling comfort to a home. Not only is comfort important, but safety is critical – knowing the proper operation of home ventilation and exhaust systems when working with a furnace can be the key to preventing death or injury from events like carbon monoxide poisoning, which can occur if an HVAC system is malfunctioning or improperly installed.
  1. References-A professional heating and air conditioning company should have a list of recent customers you can contact in order to verify that the company performed the work in a timely manner and to the customer’s satisfaction. It’s important to actually call those references to get relevant details about how their projects fared.
  2. Check homeowner and business resources like Angie’s List and the Better Business Bureau. You can see verified reviews and ratings and gain insight into the customer experience.


To learn more or to schedule an appointment, contact the experts at Russett Southwest. We help Tucson homeowners handle all of their heating and cooling needs! Contact us at (520) 629-9676 or to get started.